Legal

Privacy Notice

This notice explains what information waeyo.com collects through this website, why we use it, and how you can contact us about it.

Last updated: May 2026

1. Who this notice applies to

This Privacy Notice applies to visitors of waeyo.com and people who submit information through our website forms, including requests for a pilot scoping workshop or demo discussion.

2. Information we collect

When you submit a form on our website, we may collect the information you choose to provide, such as:

  • your full name;
  • your work email address;
  • your company or retail brand;
  • your role;
  • your number of stores and country or region; and
  • any additional notes you include in the form.

We may also collect basic technical and contextual information connected to the submission, such as the page URL, submission time, and source form. This helps us understand and respond to your enquiry.

3. How we use your information

We use the information you provide to:

  • respond to your enquiry or workshop request;
  • assess whether Waeyo is a suitable fit for your retail network;
  • schedule and prepare for a scoping discussion;
  • maintain records of enquiries and communications; and
  • improve our website, operations, and follow-up process.

We do not sell your personal information.

4. Sharing of information

We may share your information with service providers who help us operate the website, process form submissions, manage communications, or support our business operations. We only share information where it is reasonably necessary for these purposes.

We may also disclose information if required by law, regulation, legal process, or to protect our rights, users, or services.

5. Retention

We keep enquiry information only for as long as reasonably necessary for the purposes described above, including follow-up, business records, and legal or operational requirements. If the information is no longer needed, we will delete it or anonymise it where practical.

6. Security

We take reasonable steps to protect information submitted through the website.

7. Your choices and rights

You may contact us to request access to, correction of, or deletion of information you have submitted to us, subject to applicable legal and operational requirements. You may also ask us to stop contacting you about an enquiry.

8. International processing

Depending on the tools and service providers used to operate waeyo.com, your information may be processed in locations outside your country or region. Where this happens, we take reasonable steps to ensure your information remains protected.

9. Updates to this notice

We may update this Privacy Notice from time to time. The latest version will be posted on this page with the updated date.

10. Contact

If you have questions about this Privacy Notice or how waeyo.com handles your information, contact us at hello@waeyo.com.